Our regular business hours are Monday-Friday, 9am to 6pm PST. Customer Service requests are usually answered within 1-2 business days.
We are currently out of the office from 18 November to 25 November 2013. Customer service is not available until we return. We will answer questions in the order received while we are gone.
Please include as much information about the nature of your problem as possible. If you are having a problem with a PC game, include the version of Windows (XP, Vista, or 7) you are using. Please ensure that you are giving us your proper email address.